Call Center Staffing

Innovative Staffing has helped build and support some of the largest telesales and call center operations in our market. Our ability to screen for aggressive sales talent or customer friendly and knowledgeable phone agents has set us apart from our competition.

Whether our clients need a handful or entire center full, we place:

  • Call Center Phone Agents
  • Customer Service Reps
  • Help Desk Talent
  • Telemarketers
  • Inside Sales Professionals
  • Outside Account Managers
  • Executive Sales Managers
  • Call Center Managers
  • Retail Sales
  • Direct Placement
  • Retained Search
  • Contract (W2 & 1099 options)
  • Contract-to-hire
  • Fixed Short-Term Projects
  • Custom Hiring Ramp-Up Programs
 Call Center Graphic

Call Center Success: EVO Payments International

In 2004, Encore Payments, now EVO Payments International needed a solution for its high-turnover telemarketing center. With over 100 employees and 70% turnover keeping their outside sales department functioning at a top level, they turned to Innovative to help with an ongoing recruitment and improved retention plan that would keep their appointment-setting call center functioning and their outside sales department at or above appointment quota.

By developing a consistent pipeline of talent, better up-front screening that included role-play selling techniques, better background checks and quality hiring templates, Innovative was able to cut turnover and keep the call center staffed at full numbers.

Evo PaymentsBenefits to Encore/EVO:

Eliminated employee management

Received a better hire with shorter time-to-hire cycles

Now able to focus on other initiatives while keeping their outside sales team full of appointments.

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Direct Placement

Let Innovative Staffing conduct a search for your next direct hire. We offer retained options for difficult searches and flexible placement fee choices to meet any budget.

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Short-Term

With contract and temporary staffing options such as W-2 and 1099, Innovative Staffing can help you assemble a short-term or long-term team to tackle any project.

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Volume Hires

Our hosted hiring solutions help build large teams at affordable and managed costs. We can serve as an outsourced hiring function or extension of HR & Recruitment teams.

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